Bajaj Finserv Queries

Ways to resolve Bajaj Finserv queries

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Bajaj Finserv is a prominent financial services company in India, It offers its customers a lot of facilities such as insurance products which cover general, life, and health categories, Different types of loans, asset management, etc. Both individuals and businesses can avail of the services. The company plays a role in the investment landscape, offering mutual funds, fixed deposits, and wealth advisory services. Whenever customers have any queries, they can reach out to their customer care service. There are some ways to reach out to this. You can call the Bajaj Finserv customer care number for any type of issue or write to its customer care e-mail ID. The numbers will be different for each financial section. If you want to get your queries resolved by visiting the bank, you need to know the bank opening and closing times. Banks in India opens at around 9:30 AM to 10 AM and closes at around 3:30-4:00 PM from Monday to Saturday. All the banks are closed every 2nd and 4th Saturday, including all Sundays. On other Saturdays, the banks are open during the normal working hours. Now, let’s see how we can reach out to the Baja Finserv customer care service.

Bajaj Finserv customer care number

If you have any queries or concerns, you can call Bajaj Finserv customer care no. 8698010101. There are different timings for queries related to different sections.

  • For fraud-related queries and debt management services, the customer care service is available 24/7.
  • For loan-related assistance, EMI Network Card, and general queries, the service is available from 9:00 AM to 9:00 PM throughout the week.
  • You can address Insurance-related services and deposit inquiries from 9:30 AM to 6:30 PM, Monday to Saturday.

For self-service support, customers can connect to customer care representatives only during operational hours even though the number is available 24/7. Customers should call the Baja Finserv customer care number from the registered mobile number. If your mobile number is not registered yet or you are not using the one which is registered, you can update the existing number by following the steps given below.

Mobile number update for Bajaj Finserv customer care service

➢ From your browser, visit the customer portal of Bajaj Finserv and sign in.

➢ Then, log in by entering your date of birth, mobile number and the OTP and go to the profile section.

➢ After going to the profile section, click on the ‘Edit’ text under mobile number.

➢ Your date of birth/ bank account number/ Insta EMI Card number can be used for verification.

➢ Then, enter the new mobile number which you want to update.

➢ You will receive an OTP sent to your old mobile number that has been registered. Enter that OTP for verification. The new mobile number will be updated within two business days.

Bajaj Finance customer care email ID

If you are using a Bajaj Finserv RBL Bank SuperCard and seeking resolutions for queries, you can write an email regarding your concerns and send it to

You can also write a request and send it to

If you would rather resolve the query over a phone call, you can reach out to the RBL Bank (for Bajaj Finserv credit cards) helpline at 022-62327777 or contact the customer support by dialing the toll-free number 1800-121-9050.

Bajaj Finserv EMI Card Customer Care Number

If you have any query or complaint regarding the company’s EMI Card, you can dial the following number:

+91 8698 010101

For queries and complaints related to the Bajaj Finserv DBS Bank Credit Card, you can call the following helpline number:


For queries related to Bajaj Finserv RBL Bank SuperCard, you can call the following customer care number and get them resolved.


Bajaj Finserv Loan Customer Care Number

Regarding the loan against property and home loan provided by Bajaj Finserv, call this customer care number to get your queries resolved right away:


Steps to Login to Bajaj Finserv Customer Care Portal

Follow these steps given below to get access to the Bajaj Finserv customer care service.

➢ Visit the official website of Bajaj Finserv customer care portal and tap on the option which says ‘Sign in’.

➢ To sign in, you have to enter your registered mobile number and DOB.

➢ Right after that, you will receive an OTP on your registered mobile number.

➢ Enter that OTP and click “submit”. Then, you will be logged in to Bajaj Finserv Customer Care portal.

Not just this company, but other banks in India also have their customer care numbers and email ID. If you are so during how to write a complaint addressing a banking issue and send it to HDFC bank email ID, check the following sample.

Subject: Urgent: Complaint Regarding Account Discrepancy

Dear HDFC Customer Care,

My name is XYZ and I am a customer of HDFC Bank. I am writing to bring to your attention to an issue I have encountered with my HDFC account.

I have recently noticed an unauthorised withdrawal of [Amount] on [Date]. I have also attached a copy of the statement highlighting the unauthorised transaction for your reference.

I would like to request an investigation into this matter as soon as possible and seek clarification on the nature of this transaction. And, I kindly ask for necessary action to rectify this and ensure the security of my account.

My account details are as follows:

  • Account Holder Name: [Your Full Name]
  • Account Number: [Your account number]
  • Branch: [Your Branch]

I appreciate your attention to this matter. Please acknowledge the receipt of this email and provide an estimated timeline for the resolution.

Thank you for your understanding and cooperation in resolving this issue at the earliest.


[Your Full Name]

[Your Contact Information]

You can also get to the customer care support of the banks through their Internet banking portals. However, for this service, you have to register yourself.

Internet banking registration

To have access to the Internet banking portal, you have to register yourself for it.

  • Open the browser on your device and go to the official website of HDFC bank.
  • Then, you will find the option for registration under the “Log in” section.
  • Enter your details like account number, card details, personal information, and you will receive an OTP (OneTime Password) to your registered mobile number for verification.
  • Then, you have to set up the user ID and password. The password should be strong, it will be a combination of alphabets, numbers, and special characters.
  • After registration, you can use these newly created credentials to log into your account.
  • Sometimes, you will have to set a security question and its answer to enable two-factor authentication or link a registered device for extra security. You can set something you can easily remember lest you forget it later. This two-factor authentication will add extra security to your account and help you from unauthorised login and fraudulent activities.

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